Do you get the error “zmlogswatchctl is not running” when you check services status in your Zimbra Server installation?, or “Starting logswatch failed.” when you attempt to start the service?.

Error when starting Zimbra services:

zimbra@mail ~]$ zmcontrol start
Host mail.example.com
	Starting ldap...Done.
	Starting zmconfigd...Done.
	Starting dnscache...Done.
	Starting logger...Failed.
Starting logswatch...failed.
	Starting mailbox...Done.
	Starting memcached...Done.
	Starting proxy...Done.
	Starting amavis...Done.
	Starting antispam...Done.
	Starting antivirus...Done.
	Starting opendkim...Done.
	Starting snmp...Done.
	Starting spell...Done.
	Starting mta...Done.
	Starting stats...Done.
	Starting service webapp...Done.
	Starting zimbra webapp...Done.
	Starting zimbraAdmin webapp...Done.
	Starting zimlet webapp...Done.

When trying to check on the status you’ll see the error below.

[zimbra@mail ~]$ zmcontrol status
Host mail.example.com
	amavis                  Running
	antispam                Running
	antivirus               Running
	dnscache                Running
	ldap                    Running
	logger                  Stopped
		zmlogswatchctl is not running
	mailbox                 Running
	memcached               Running
	mta                     Running
	opendkim                Running
	proxy                   Running
	service webapp          Running
	snmp                    Running
	spell                   Running
	stats                   Running
	zimbra webapp           Running
	zimbraAdmin webapp      Running
	zimlet webapp           Running
	zmconfigd               Running

The first thing to do is check /opt/zimbra/log/zmlogswatch.out and see if it gives a missing file or directory. For example:

$ tail -f /opt/zimbra/log/zmlogswatch.out
Error opening /var/log/zimbra-stats.log: No such file or directory at /opt/zimbra/data/tmp/.swatchdog_script.32221 line 92.

From the output we can see /var/log/zimbra-stats.log file doesn’t exist. I’ll create it and give proper permissions.

[root@mail ~]# touch /var/log/zimbra-stats.log
[root@mail ~]# chown zimbra:zimbra /var/log/zimbra-stats.log

Now restart logger service as zimbra user

zimbra@mail ~]$ zmcontrol restart logger
Host mail.example.com
	Starting zmconfigd...Done.
	Starting dnscache...Done.
	Starting logger...Done.
	Starting mailbox...Done.
	Starting memcached...Done.
	Starting proxy...Done.
	Starting amavis...Done.
	Starting antispam...Done.
	Starting antivirus...Done.
	Starting opendkim...Done.
	Starting snmp...Done.
	Starting spell...Done.
	Starting mta...Done.
	Starting stats...Done.
	Starting service webapp...Done.
	Starting zimbra webapp...Done.
	Starting zimbraAdmin webapp...Done.
	Starting zimlet webapp...Done.

Check status of all services.

[zimbra@mail ~]$ zmcontrol status
Host mail.example.com
	amavis                  Running
	antispam                Running
	antivirus               Running
	dnscache                Running
	ldap                    Running
	logger                  Running
	mailbox                 Running
	memcached               Running
	mta                     Running
	opendkim                Running
	proxy                   Running
	service webapp          Running
	snmp                    Running
	spell                   Running
	stats                   Running
	zimbra webapp           Running
	zimbraAdmin webapp      Running
	zimlet webapp           Running
	zmconfigd               Running

You can also access Zimbra Web administration dashboard and confirm if all services return green light.

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